Employment opportunities with Breast Cancer Care WA
Administration Officer/Receptionist
Breast Cancer Care WA seeks a highly organised and experienced Administration Officer who will be responsible for;
-
manning a busy switchboard
-
providing a professional first point of contact to our patients, donors and suppliers
-
providing administrative support to the entire office
-
performing a wide range of tasks that contribute to the smooth running of the office.
Key functions of the role
-
Welcome all visitors
-
Answer all phone calls, respond to inquiries, provide general information, refer calls to team members and email messages
-
Coordinate emails sent to info@breastcancer.org.au
-
Coordinate all incoming and outgoing mail, attend post office daily and reconcile Australia Post account
-
Count, record and receipt incoming funds, attend the bank daily to deposit and process EFTPOS and PayPal transactions
-
Data entry and admin support in the lead up to and following fundraising events
-
Data entry of new and existing contact records on the database
-
Process all merchandise sales and coordinate all incoming and outgoing stock for community events
-
Coordinate couriers and reconcile account
-
Coordinate and reconcile petty cash
-
Utilising database functionality, send bulk mail outs via email and traditional mail and following these communications, update the database with any changes to contact records
-
Formatting of email communications
-
Prepare catering for board and staff meetings
-
Stock take of brochures, stationary, office supplies and staff amenities
-
General duties including photocopying, faxing, scanning, shredding, general written correspondence, filing and maintaining office equipment requirements
As a member of the Breast Cancer Care WA team, it is a condition of employment that employees;
-
Understand the importance of and create effective working relationships with the entire team
-
Demonstrate high professional standards in respect of internal and external relationships
-
Demonstrate drive and commitment in all activities
-
Have a flexible attitude to working hours, particularly in the lead up to major events and in relation to attending out of hours events and functions
-
Have strong ethical and business standards
-
Take ownership of key tasks and follow through
-
Meet required timeframes
-
Provide support to other members of the team as required
-
Communicate foreseen issues with Management well in advance
-
Monitor behaviour in times of high stress
-
Impact positively and ensure no adverse impact on others – internally and externally
-
Assist with continuous improvement of processes
-
Communicate priorities and deadlines with the team
To apply, forward a covering letter that addresses the essential criteria below, together with your resume and two professional referees to donna@breastcancer.org.au
Essential criteria
-
Minimum 3 years’ experience in a similar role
-
Excellent phone manner and customer service skills
-
Possesses a “can do” attitude and prepared to “support” the team
-
Experience in banking and reconciliation processes
-
Sound experience using a CRM database with excellent data entry accuracy
-
Highly organised with the ability to multi-task
-
Excellent time management and works well under pressure
-
Sound Microsoft Office program knowledge – word, excel, outlook
-
Willingness to learn and be self motivated
-
Current driver’s license and own transport required
Please forward your expressions of interest ASAP as interviewing has commenced